![]() However, I was more interested in initiating scans from the printer itself. Additionally, OS X provides Image Capture. ![]() The former is accessed from the printer’s Print Queue or the Print & Scan System Preferences pane the latter is found in the Applications folder. HP’s printer software includes two separate scanning utilities, Scanner and HP Scan. In fact, there are multiple ways to do this. I had no trouble initiating a scan from software on my Mac. I first became aware of these settings when I was unable to resolve a scanning failure with my Hewlett-Packard OfficeJet 8600 Pro. The only problem is that HP keeps these settings so hidden that even some of their tech support employees don’t know about them. HP’s printing software offers a collection of settings that will likely provide the solution. If you have a Hewlett-Packard all-in-one (AIO) printer, and you’re having trouble getting some of its scanning features to work, take heart.
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